FAST-FRET

This product used to be great quality and something I would strongly recommend to my students. In good honesty, I no longer can recommend them to my students and also colleagues. The prior versions lasted three times longer than the current editions; the lubricant drying and the applicator pad falling off. Highly disappointed from this and question if the rest of the brand is lowering it quality.

Friends of Fast Fret-we are listening and actively pursuing options to return Fast Fret to the product you know and love. Your input is much appreciated as we work through these changes.

I'm late to the party, but I have been using Fast Fret since the early 1990s and I will no longer be using it after the recent and semi-recent changes. It's quality fade pure and simple, while the truth is me and many others would literally pay double to get the original quality back.

In fact, Fast Fret goes for about double here in Japan than it does in the states, so I would be fine with 4x the price. Think about it.

I hope these comments are truly heard.

Dear GHS.,
I've used your product since 2009 when i started working in a guitar shop.
I still have my first Fast Fret. Wood handle, brown plastic container.

I've swore by it, and my enthusiast sold your product do many customers.
Last year i went through 3 fast fret applicator, they dried very fast, i think the new sponge has a much higher evaporation rate (probably also due to not having the "paper" wrap like the old one) and the first application are messy.

My 16 years old wood handle applicators still works. I know that you're selling more products this way because they dry up so fast, but can't we have a "reissue" of the old one? wood handle, nice felt tip with the wrap around paper branding? I'm willing to pay double the price for that, i don't care, it just need  a nice reliable fast fret applicator and get my 16yo old on to retirement .

I know that people don't like changes and want to complain, but i think that there is a real problem with the new applicator material, I also had customers complaining about ti getting dry fast.

I've started selling the "fingerboard caring kit" as a refill for the fast fret, not sure if is exactly the same stuff, but it feels like it, can someone confirm it, or is a completely different product?


So, yeah, please, evaluate doing a "reissue" edition. We're addicted by your product, we don't care if it cost double, just give us the possibility to have back the good quality,


Thanks for your time.

S.Alge

On the fast-fret container, composition is of little consequence unless it negatively affects the application or quality of the product. It is easily discernable to me, comparing my metal can version with the newer plastic, that the product contents is different. Not only the odor / aroma, but the effectiveness of its cleaning and lubrication. And, in the metal can version, the applicator handle has, what looks like a refill cap. What is the exact chemical difference between the old & new versions of the fast-fret product? Thank you. Paul B. Searles, US Coast Guard, Retired